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Contact Support

LightSpeed Gaming has provided high quality Ventrilo and TeamSpeak servers at a competitive rate with industry leading support since 2004. Over 200,000 satisfied gamers connect to our services each day.


Support Documentation

Before contacting support, we expect users to have browsed for a solution to thier problem. Click a service below for more information.

Trouble Tickets

Trouble Tickets are a way to request a reply to a question regarding your services. After submitting your ticket you will receive an email once the ticket is responded to by an admin.

Live Support Chat

Click Live Support Chat if you would like to talk to someone directly. If no one is available you may submit a 'Trouble Ticket' after you login

E-Mail Support

We recommend Trouble Tickets and Live Support Chat over E-Mail support. You can email support@light-speed.com for email support. E-Mail's are responded to in last priority over Trouble Tickets and Live Support Chat. The E-Mail address you are sending from must be the same as the address in your 'Personal Information' page after you login.

Snail Mail Address

LightSpeed Gaming LLC
4357 Ferguson Dr
Suite 180
Cincinnati OH, 45245